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Cancellation Policy

I understand that sometimes plans change, and I aim to be as flexible as possible. However, as a small business, cancellations can have a significant impact. Please read my policy carefully before booking.

Cancellations & Refunds

• Client Cancellations: If you need to cancel your appointment, please provide at least 48 hours’ notice. Cancellations made within this timeframe will be eligible for a full refund of any deposit paid.
• Late Cancellations: Cancellations made less than 48 hours before your appointment will result in the loss of your deposit.
• No-Shows: If you do not attend your appointment without prior notice, the full cost of the service may be charged.

Rescheduling

• You may reschedule your appointment once free of charge if at least 48 hours’ notice is given. Further rescheduling may be subject to availability and an additional fee.

Business Cancellations

• In the unlikely event that I need to cancel your appointment due to unforeseen circumstances, you will be offered a full refund or the option to reschedule at no extra cost.

Weddings & Group Bookings

• A non-refundable deposit is required to secure wedding or group bookings. Cancellations made less than 4 weeks before the event will be charged 50% of the total booking fee, and cancellations within 7 days of the event will be charged in full.

By booking with me, you agree to this cancellation policy. If you have any questions, please don’t hesitate to get in touch.

Deposit, Payment & Cancellation Policy

I value your booking and dedicate time to providing the best service. To ensure a smooth experience, please review my payment and cancellation terms below.

Deposits & Payments

• A non-refundable deposit is required to secure your appointment. This deposit will be deducted from your final balance.
• Your booking is only confirmed once the deposit has been received.
• The remaining balance must be paid on or before the day of your appointment via cash, bank transfer, or other agreed payment methods.

Cancellations & Refunds

• Client Cancellations: If you need to cancel your appointment, please provide at least 48 hours’ notice to receive a full refund of any payment made (excluding the non-refundable deposit).
• Late Cancellations: Cancellations made less than 48 hours before the appointment will result in the loss of your deposit. If cancelled within 24 hours, the full balance may be required.
• No-Shows: Failure to attend your appointment without prior notice will result in being charged the full amount of the booked service.

Rescheduling

• You may reschedule your appointment once free of charge, provided at least 48 hours’ notice is given. Additional reschedules may incur a fee.

Weddings & Group Bookings

• A non-refundable deposit is required to secure wedding or group bookings.
• The full balance is due no later than 14 days before the event.
• Cancellations made less than 4 weeks before the event will result in a 50% charge of the total booking fee. Cancellations within 7 days will be charged in full.

Business Cancellations

• In the rare event that I need to cancel your booking due to unforeseen circumstances, you will receive a full refund of any payments made or the option to reschedule at no extra cost.

By booking with me, you acknowledge and agree to these terms. If you have any questions, feel free to reach out.